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apple computer problem

Posted: 28 Aug 2017, 14:13
by George40
Good Morning
Eileen has been kind enough to send me some piano sounds....however I am unable to download them.
I am using Safari Ver.9.1 (10601.5.17.4)
any help would be appreciated :)
Thanks
George

Re: apple computer problem

Posted: 28 Aug 2017, 15:29
by Deane
George,
Upgrade to Safari 10.1.2 and see what happens. I have never had any issues with downloading things on my Apple computers - MacBook Pro or my Imac or my Ipad.

Deane

Re: apple computer problem

Posted: 28 Aug 2017, 16:37
by Fred
Hi George

When you say Eileen has sent you some files, do you mean by Email or have you tried to download from a link.

Are you sure they have NOT download or a maybe your Mac has put them in a different location.

A bit more info would be helpful.

Fred

Re: apple computer problem

Posted: 28 Aug 2017, 21:25
by George40
Dean and Fred

Thank you for a fast reply.

Fred....Eileen sent me an attachment and I tried to download it...thats where the problem was it won't download?

Dean....Thank you will up grade my iMac 10.1.2

George

Re: apple computer problem

Posted: 28 Aug 2017, 21:58
by George40
Dean or Fred

I up graded my iMac to Safari 10.1.2
Went to Eileen's message and download her attachment

the message that I received is as follows: Safari can't open the file "mix piano's" T143 RGT
because no available application can open it
any suggestions?

George

Re: apple computer problem

Posted: 29 Aug 2017, 00:56
by Deane
It sounds like you are trying to open the file rather than download it.

deane

Re: apple computer problem

Posted: 29 Aug 2017, 06:50
by Fred
As Deane has said you do NOT open the file. Simply save it and then copy to USB stick for putting into the keyboard.

Fred

Re: apple computer problem

Posted: 29 Aug 2017, 10:01
by Eileen
The file I sent to you is not zipped as it is very small in size. If you download styles then they will be zipped.
Hope you are now sorted.

Re: apple computer problem

Posted: 30 Aug 2017, 00:54
by George40
Thank you Guys for all your help.

George :D