apple computer problem

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George40
Posts: 11
Joined: 22 Aug 2017, 00:54
Location: Orillia Ontario

apple computer problem

Post by George40 » 28 Aug 2017, 14:13

Good Morning
Eileen has been kind enough to send me some piano sounds....however I am unable to download them.
I am using Safari Ver.9.1 (10601.5.17.4)
any help would be appreciated :)
Thanks
George
George

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Deane
Posts: 316
Joined: 24 Sep 2012, 16:15
Location: Texas, USA
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Re: apple computer problem

Post by Deane » 28 Aug 2017, 15:29

George,
Upgrade to Safari 10.1.2 and see what happens. I have never had any issues with downloading things on my Apple computers - MacBook Pro or my Imac or my Ipad.

Deane

Fred
Posts: 620
Joined: 01 Oct 2012, 16:03
Location: Suffolk UK

Re: apple computer problem

Post by Fred » 28 Aug 2017, 16:37

Hi George

When you say Eileen has sent you some files, do you mean by Email or have you tried to download from a link.

Are you sure they have NOT download or a maybe your Mac has put them in a different location.

A bit more info would be helpful.

Fred
GENOS

George40
Posts: 11
Joined: 22 Aug 2017, 00:54
Location: Orillia Ontario

Re: apple computer problem

Post by George40 » 28 Aug 2017, 21:25

Dean and Fred

Thank you for a fast reply.

Fred....Eileen sent me an attachment and I tried to download it...thats where the problem was it won't download?

Dean....Thank you will up grade my iMac 10.1.2

George
George

George40
Posts: 11
Joined: 22 Aug 2017, 00:54
Location: Orillia Ontario

Re: apple computer problem

Post by George40 » 28 Aug 2017, 21:58

Dean or Fred

I up graded my iMac to Safari 10.1.2
Went to Eileen's message and download her attachment

the message that I received is as follows: Safari can't open the file "mix piano's" T143 RGT
because no available application can open it
any suggestions?

George
George

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Deane
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Location: Texas, USA
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Re: apple computer problem

Post by Deane » 29 Aug 2017, 00:56

It sounds like you are trying to open the file rather than download it.

deane

Fred
Posts: 620
Joined: 01 Oct 2012, 16:03
Location: Suffolk UK

Re: apple computer problem

Post by Fred » 29 Aug 2017, 06:50

As Deane has said you do NOT open the file. Simply save it and then copy to USB stick for putting into the keyboard.

Fred
GENOS

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Eileen
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Joined: 22 Aug 2012, 17:42
Location: Essex

Re: apple computer problem

Post by Eileen » 29 Aug 2017, 10:01

The file I sent to you is not zipped as it is very small in size. If you download styles then they will be zipped.
Hope you are now sorted.
Image

Genos and S970.

George40
Posts: 11
Joined: 22 Aug 2017, 00:54
Location: Orillia Ontario

Re: apple computer problem

Post by George40 » 30 Aug 2017, 00:54

Thank you Guys for all your help.

George :D
George

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